What does available on backorder mean?
You may encounter a note on a product description that reads “available on backorder.” This means the item is not in stock, but has been ordered and will be available soon, generally within one to two weeks. If we have sold out of an item we will remove it from the website unless it is a product we know is arriving soon. When orders come in we try to process and ship them within 48 hours, but backordered items may take up to two weeks to process. If an item on backorder does not arrive in our shop within that period of time, we will notify the customer with an option to wait for the item to be restocked or to cancel the order for a full refund.
