It is the customers responsibility to make certain the shipping address provided is correct. We ship to the address we see on the order form.…
There was an issue with our shipping options to Canada that returned USPS Priority Mail pricing only along with FedEx rates. We have now fixed…
My friend Steve once complained, “I went to Germany and all I got was this crappy t-shirt and a porcelain hunter pipe.” They also had…
Did you know PayPal allows buyers to use a credit card if you don’t have a PayPal account? It is safe and secure and you…
We have removed product-level add-ons on the product pages. Some products have variations but if you want to add pipe cleaners or a pipe tool…
We carry a lot of pipes and accessories and sometimes they sell out. Usually we can get them back in stock in a relatively short…
We have seen a rise in fraud using stolen or unauthorized credit cards to make purchases and we are making some adjustments to how we…
DON’T BE LIKE THESE GUYS! The first time you try a new clay pipe you may find the clay will tend to stick to your…
Your clay pipe orders are insured against damage in transit. This true for both Priority Mail and First Class shipping. First Class may show as…
We recently took advantage of hosting server’s offer to update the Pipeshoppe.com website to HTTS for the entire site. All of our purchase transaction have…