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Privacy Policy

Updated Privacy Policy as of May 19, 2018

Who we are

Our website address is: https://shop.pipeshoppe.com.

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We use contact forms to make it convenient for online visitors to contact us, ask questions, or make comments. We keep email receipts of the contact form data indefinitely. We do this so we can keep a record of your requests, comments, or questions so that we may follow up your correspondence if necessary.


If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

If you visit the website your IP address, physical location (country and or city), the pages you visit and the duration of your visit are shared with Google Analytics. If you make a purchase, your name, address, phone number, email address and payment information are shared with the payment gateway (Amazon, PayPal, Stripe (our credit card processor)) you choose at checkout. In no case do we rent, sell, share your personal information, contact information or purchasing history with any other entity.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

We keep a copy of your name and email address when you contact us through the website. We may also ask for your name, phone number, email address, and physical address either on contact forms or when you call our office phone. We will keep this information secure indefinitely unless requested by you to delete it.

Additional information

How we protect your data

We keep no credit card information on our website, nor do we store such information offline. All payments are processed by the payment gateways available on the checkout page.

What data breach procedures we have in place

Our website and database are continually monitored by our hosting company to detect and protect against, spyware, trojans, viruses and any malicious software in order to protect your sensitive data.
Our office computers are used to enter and retain your purchases online and will store your name, address, phone and email, purchase history, and payment method  – but not any credit card or payment account information. Our computers are protected by firewalls, ant-virus, and anti-malware programs that continually monitor our internal network. Our account software is password protected and backup to cloud storage systems administered by Microsoft and/or Google.

What third parties we receive data from

We receive visitor data from Google Analytics. We receive notification of orders from our shopping cart application, WooCommerce.

What automated decision making and/or profiling we do with user data


Industry regulatory disclosure requirements

You must be at least 18 years of age to make purchases on the website.

Original Policy which is still in effect


This policy applies to the Penn Valley Pipes & Tobacco Company Web site accessible through the pipeshoppe.com home pages located at http://www.pipeshoppe.com and http://shop.pipeshoppe.com. This policy does not apply to the Web sites of any subsidiary or affiliate companies of Penn Valley Pipes & Tobacco Company or any other company that is associated with Penn Valley Pipes & Tobacco Company. Those Web sites, like any other Web site, may have their own privacy policies and Penn Valley Pipes & Tobacco Company encourages you to review the privacy policies of any of those sites that you visit. We (Penn Valley Pipes & Tobacco Company) understand the importance of providing you with information concerning the collection and use of data collected from you during your visit to our Web site. Our privacy policy is set forth below. This policy may be updated from time to time and we encourage you to check this page periodically for any updates.

Some helpful definitions of terms used in this privacy policy are: Personal information is information that can be used to uniquely identify you personally. Examples of personal information include your name, mailing address, telephone number, email address and credit card number. Anonymous information is information that cannot be used to uniquely identify you personally. Examples of anonymous information include your IP address, the type of browser software you use when visiting our site, the date and time you visit our site and what pages you viewed when visiting our site.

Collection and Use of Anonymous Information
You can visit our Web site without telling us who you are or revealing any personal information to us. During your visit, we may collect certain anonymous information. For example, we may track the number of visitors to our Web site by logging Internet Protocol (IP) addresses. We may keep track of what pages are visited on our Website so we can monitor the performance and usage of our Website. Also, we may pay attention to what visitors do and do not use on our Web site in order to assess the effectiveness of our Web site and modify our content or design appropriately. Anonymous information may be used individually or aggregated with other anonymous information. We may use anonymous information for our own benefit and we may share anonymous information with other companies.

Collection and Use of Personal Information
We collect personal information about you only when you elect to provide such information to us, such as when you register to receive products or services, request additional information from us, enter a contest or promotion, or submit an email to us. The information collected might include your name, company name, e-mail address, mailing address, phone numbers, etc. Any personal information collected will be used solely for the purpose(s) for which it was collected (for example, to send you additional information about our products or services that you requested) unless you indicate otherwise. The personal information you provide to us may be shared with other companies with which we have relationships in order to complete your request or provide you with the products or services, which you have requested. We may also enlist a third party to collect, store, process and manage on our behalf any personal information you elect to provide to us. When we use other companies to perform services on our behalf, we will require that such companies protect your personal information consistent with this policy. We may process or store your personal information in our databases located in the United States or any other country in which we do business. We may disclose personal information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating the terms and conditions of our Website or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property or anyone else that is being harmed by such activities. We may disclose personal information when we believe in good faith that the law requires it and for other governmental administrative, regulatory or law enforcement purposes.

Use of Cookies
A cookie is a small amount of data that is sent to your browser software from a web server and is typically stored by your browser on your computer’s hard drive. We use appropriate cookies when needed.

To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

A number of our pages use cookies to remember:

  • your display preferences, such as contrast color settings or font size
  • if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won’t be asked again)
  • if you have agreed (or not) to our use of cookies on this site

Also, some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited.

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

Do we use other cookies?

Some of our pages or subsites may use additional or different cookies to the ones described above. If so, the details of these will be provided in their specific cookies notice page. You may be asked for your agreement to store these cookies.

How to control cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Links to Other Websites
Our Web site may contain links to third-party Web sites that may contain cookies. Our privacy policy does not apply with respect to those third-party Web sites. We encourage you to review the privacy policies of any of those sites that you visit.

Contacting Us
If you have any questions about our privacy policy or the practices of our Web site, you may contact:
Penn Valley Pipes & Tobacco Company
KC Ellis, Owner
2130 Long Creek Road
Apalachin, NY 13732

If you wish to contact us regarding the information we have for you, please fill out the form below.

    Close If you live in Utah state law restricts Internet sales of tobacco paraphernalia, such as pipes. Until we have information to the contrary, we will no longer sell any tobacco related product or smoking instruments to consumers in Utah and other locations where there are restrictions on our products.