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Secure payments

When you purchase on our website, your checkout process is secure and your payment information is encrypted. We offer Amazon Payments if you have an Amazon account and would like to buy products using your Amazon account. Your order is processed exactly the same as every order we get. If the product is in stock, we generally process and ship your order within 24-48 hours. If we are out of stock we will notify you by email.

We also accept PayPal and credit cards using the PayPal Express option. During normal business hours (10:00 am to 6:00 pm Eastern Time) you can call in your order and we can take your payment information over the phone at 607-354-4959 (this is a free call if you connect with us through Skype).

Our Secure Credit Card option is exactly that, safe and secure. We recommend PayPal Express for credit cards customers in Canada, since the credit card option may not recognize the Postal Code as valid. It probably isn’t going to cause a problem, but if the credit card fails, try using PayPal Express and enter your credit card information there.

You can also download an order form and send a check or money order. If you are outside the United States and wish to mail us an order, please include a Postal Money Order that will also cover international shipping. You can check the cost of shipping by adding the items you wish to purchase into the shopping cart and then on the cart page you can calculate the shipping charges. Just choose your country and then when you pay by Postal money order include that shipping amount with your order. You can then delete the items from the cart or choose the option check/money order payment.

This post was updated 11/12/14

 

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