We experienced some technical problems on Sunday after running some updates. Our site was down for about an hour and you may have seen a message indicating there was an internal server error. That situation has been resolved, but there may have been issues with the shopping cart. We noticed some browsers were loading items into the cart, but the cart and checkout pages were showing the cart was empty. We believe we have fixed this issue so the cart should be working properly in all web browsers.
If you have tried to place an order on Sunday 9/14/14 or Monday 9/15/14 and have not received a confirmation email showing your order has been received, please contact us at 607-354-4959. You can also email us at sales@pipeshoppe.com
We are continuing to monitor the site and working to ensure everything is running as expected.
Ken