Category: customer feedback

Dear Ken, I just wanted to say thank you. The pipe is excellent, exactly, what I wanted. It's very nice to hold it in hands, knowing that this is a historical reconstruction and the fact that it was recently very far from me. Delivery took only two weeks, I did not expect this. All OK! Thank you!

I just received the Marcus Fohr. Churchwarden (#49). Great pipe, I'm smoking it now. I now  have 3 clays that I've ordered from  you. I must say, I enjoy smoking clay more than briar. I think the clay bowls have  more consistent heat properties which lends to a longer (less relighting) and consistent burn than briar. thanks, Jim

To all the Good people at the PVPS, I received my order for two "Old German Clay"Pipes. I consider a miracle, and am happy to report that, my pipes made it to me in excellent condition. Your prices are reasonable, and shipping was first rate. Thank you for your quality product. I hope to do more business with Penn Valley Pipes in the future. In me you have made an excellent first impression and will sing the praises of your company to everyone with ears to hear. Your New Friend & Customer Alix

I wanted to thank you so much for your amazing service and trust and humor and Christmas Spirit when we called! We received the two clay pipes in perfect condition and a day earlier than expected! My husband loves them.  He used the light-colored clay one immediately upon opening it on Christmas morning! You delighted my daughter, (which delighted me), as it was her idea to buy her Daddy a clay pipe. You really helped our make Christmas special. Thank you so much! You'll hear from us again!!

I *love* my new pipe. It won't be my last clay pipe. A pity there's not a pipe with the look and durability of a briar with the advantages of clay. — Mark.

Hello, Just smoked my Markus Fohr #20 clay for the first time. It smokes wonderfully. Very cool and dry. My first intimation that the tobacco had all been smoked was when I drew and got a bit of powdery ash in my mouth. I dumped the pipe and it was clean with no residue or dottle. I ran a pipe cleaner through the stem, and it came out still white. I'm very satisfied with this pipe. Thanks again. Matt H.

I'm just writing to say how impressed I am with you guys. I ordered a Dutch Gouda pipe from you and just received it in the mail today. It was packed insanely well and it's really cool how you included a bunch of information about clay pipes. I've smoked briar pipes for 15 years and this is my first clay pipe. Looking forward to buying more from you. thanks again! -Chad

The Tavern Pipe Combo I ordered from you arrived today and was in excellent shape! Thank you very much for the care taken while shipping. The paperwork that came with them was very informative as well. I've smoked briar pipes for the last few years and have been interested in clay pipes just over the last year. I'm looking forward to taking these for a spin! I think they'll find a nice spot on the shelf with the rest of my briars and make their way into rotation shortly. Thanks very much for your timely shipment and careful packaging again.…

"Hi guys, Just wanted to let you know how much I am enjoying my Markus Fohr black clay, #5. I don't like to smoke too much at a time, and the small bowl is perfect. Plus the pure flavour of the tobacco coming through, and no ghosts in the pipe! After gently tapping out any dottle, I've had good results cleaning out the bowl with the reamer on my Swiss Army knife (being careful to hold the pipe by the bowl and not apply too much pressure). I've also found that an occasional clean with sodium bicarbonate works well to…

KC, I'm very happy with my order and dealing with your company. You've got a customer. Tim