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What’s a gift order?

When you get to the checkout page you will see an option to indicate whether to include a sales receipt. Sometimes you may want to buy an item for a friend or family member and have it shipped directly to them. In that case, if you tell us this is a gift order, we will not include the sales receipt in the box.

When your order is ready to be shipped you will be emailed the transaction details and the tracking and information along with your receipt. Information about the pipes and our return policy will be included in the package, but we won’t include the price of the items purchased.

If you want us to pack your order in an optional gift box you can add that to your order on the checkout page. An addition fee will be applied. A gift box will in most cases include a label showing the pipe(s) packed inside.

At certain times of the year, we may offer the option to buy a gift card with your greeting, but this not offered on a regular basis and we do not gift wrap the orders at any time of the year.